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MDaemon server requirements
The following are in addition to MDaemon's own system requirements:-

  • Server: MDaemon Pro 8.0 onwards, 9.0 onwards recommended
  • Diskspace: 5MB for the installation of the Outlook Connector program files. Additional diskspace will be required for users' own account data.

Outlook client requirements
The following are in addition to any standard system requirements for Outlook itself:-

  • Supported operating systems: Windows XP/2000 and above;
  • Supported Outlook versions: Outlook 2000 and above are supported;
  • Diskspace: 5MB for the installation of the Outlook Connector client. For performance and compatibility reasons Outlook Connector maintains a local cache - additional diskspace will be required for these cache files which will grow with time. Our recommendation is to budget on 300MB per Outlook Connector enabled profile however this will vary depending on the size of the users MDaemon account.

General recommendations - please read

  • Wherever possible, using Outlook 2002 and 2003 is recommended over using Outlook 2000 on client PCs;
  • We highly recommend using a single Outlook Connector account in a profile of its own;
  • For maximum performance, we recommend using Outlook Connector with MDaemon Pro 9 and above;
  • Outlook Connector performance over remote connections eg. ASDL into the corporate network via a VPN connection may be poor. Remote users are recommended to use the WorldClient webmail interface to access their Outlook information when outside the local area network;
  • It is recommended that the local Outlook Connector cache file is excluded from realtime scanning by third party desktop anti-virus applications as otherwise corruption of the cache may occur.
  • It is hightly recommended that Outlook should only be configured to use HTML or Plain Text format for sending emails. Outlook should not be configured to use Word as its email editor or to use Rich Text Format (RTF) - both of these methods result in emails which do not adhere to Internet standards;
  • For performance reasons, we recommend configuring Outlook Connector's 'Send/Receive' tab to only download headers and to only check the Inbox folder for new items at each Outlook send/receive;
  • Regular defragmentation of the MDaemon server's hard disk is recommended for maximum performance. Server performance can be further improved by reducing the amount of logging MDaemon is doing along with moving the logs folder and user/public/queues folders to a physically seperate disk.

Current issues or incompatibilities to note - please read
The list below represents issues which have been discovered and acknowledged as repeatable. It should not be taken as definitive or complete and we always recommend testing the products in your own environment to ensure that compatibility and features are as required prior to purchase.

  • Grouping by Category for Contacts and Tasks is not supported, the developers are working on addressing this as soon as possible;
  • Outlook 2003's search folders will only reflect changes to items if Outlook has been re-started.
  • If additional POP3 or IMAP accounts also exist in an Outlook Connector enabled profile, outbound emails will always be sent using the Outlook Connector profile.
  • Users with large mailboxes may experience reduced performance using Outlook Connector in comparison to using an IMAP or POP3 account. This will be mostly noticeable when opening Outlook, when large folders are accessed for the first time, when using Outlook 2003's 'Search Folders' or when accessing the Journal folder;
  • Outlook custom forms and custom template files (.OFT) are not currently supported by Outlook Connector;
  • The 'Activities' tab for Contacts may not work or may cause Outlook to hang (on very large profiles);
  • For performance reasons, roaming users may need to relocate their Outlook Connector cache files on a network share so that the data does not roam with their profile;
  • Compatibility with third party Outlook plug-ins and PDA synchronisation software cannot be guaranteed - the trial period should be used to ensure compatibility and functionality with any important plug-ins prior to purchase;
  • Outlook Connector does not make use of PST files and so compatibility with any software which requires PST files should be checked prior to purchase. In some cases, adding an empty PST file to the Outlook Connector profile may help;
  • Outlook Connector accounts do not support the sending of iCalendar format meeting requests;
  • In Outlook 2003, when scheduling meetings, users need to select Tools -> Check Names for the free/busy information to update;
  • To make use of MDaemon 9's free/busy service, Outlook 2000 users will need to have the Web Publishing Wizard installed (comes with Office 2000);
  • Note and Journal folders are not yet supported inside MDaemon's WorldClient webmail interface.
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