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Powerful and Versatile Fax Engine

RelayFax is equipped with a fax engine that supports many fax modems and Error Correcting Mode (ECM). Its redesigned Modem Configuration interface provides options for controlling COM port baud rate, flow control, fax baud rate, speaker activation and volume, and more.

Supports ISDN Devices

RelayFax supports CAPI 2.0 (ISDN) devices. It has been tested with both single and dual channel ISDN cards.

DID Routing support

With support for DID routing, you can associate DID fax numbers with specific users, and configure RelayFax to automatically route faxes to them based on the DID information received. Additionally, an inbound routing rule allows you to define actions based on DID information received. Finally, you can also configure RelayFax to accept calls only when they are directed to valid DID numbers-incoming calls to any other numbers will be ignored. These features require DID capable hardware.

Terminal Services Support

RelayFax can run in a Terminal Services environment. The administration interface, SMTP client, and printer drivers all support operating under Terminal Services.

Compatible with a wide range of fax boards

RelayFax now supports faxing via many Brooktrout, Gammalink, Bicom, Dialogic, and NMS fax boards.

Easily edit cover pages

You can edit *.COV cover pages under Windows 2000/XP using the Microsoft Cover Page Editor included with Windows 2000/XP. The older Windows 9x style cover page format (*.CPE) is also supported.

Receive and route faxes based on distinctive ring

Through support for distinctive RING code recognition, you can designate which fax device you want to answer incoming calls. For each modem you can specify RING1, RING2, and/or RING3.

Fast and flexible fax database

Information about incoming and outgoing faxes is stored using XML, which is efficient and fast.

Scan documents for fax commands

Documents can be scanned via OCR for specific fax parameters such as fax numbers, recipient names, company names, and more. You designate specific identifying text to search for (for example, "FAXTO:" for a fax number) and then RelayFax will look for the appropriate text strings immediately following those identifiers. A text file can also be referenced for inclusion in the comments field of the cover page.

Convert incoming faxes to PDF or PNG documents

In addition to many formats such as JPEG, GIF, Doc, and so on, RelayFax can send incoming faxes to their recipients in PDF and PNG formats.

Integrated SMTP Fax Client

Included with RelayFax is a fax client that uses the Simple Mail Transfer Protocol (SMTP) to transfer messages to RelayFax via email. Installed on each user's workstation, the Fax Client has an intuitive user interface that simplifies the process of faxing from the desktop. Documents in DOC, XLS, PDF and other formats can be faxed as email attachments - the client will transfer the documents via email to RelayFax, which will then fax them to their destination.

Fax from your desktop

At scheduled times RelayFax connects to designated email servers, collects specified messages, and faxes them to specified fax numbers. By sending a message to a designated email address, or by using the included Fax Client, you can send outgoing faxes directly from your workstation.

Optical Character Recognition (OCR)

RelayFax includes optical character recognition, which provides the ability to read and distribute incoming faxes automatically, based on content. OCR also makes it possible for you to convert incoming faxes to editable document formats such as DOC, PDF, and HTML.

Automatic incoming fax routing

RelayFax can route incoming faxes directly to you. When RelayFax receives an incoming fax it will use optical character recognition (OCR) and various other rules-based methods to determine the intended recipients and then route the fax accordingly, attached to an email message.


Users can send a single fax to an entire list of recipients, rather than faxing each person individually.

Multiple language support

The Fax Client is available in twelve languages.

Automatic modem detection

RelayFax automatically detects any number of modems that you have installed on the server. You can also add and configure modems manually.


Included printer driver makes it possible to send faxes by printing directly to RelayFax from any application.

Automatic client updates

If RelayFax has been updated, the server will automatically notify the user and provide instructions on how to update their Fax Client.

MDaemon integration

RelayFax is supported completely by MDaemon. When used in conjunction with MDaemon you can import your user accounts into RelayFax, automatically create a RelayFax account on MDaemon, Send faxes directly from within WorldClient (thus providing web-based faxing capabilities), and more.

Smart fax handling

RelayFax provides the option to apply rules to incoming and outgoing faxes. Specify who is eligible to receive faxes and which mailbox to use. Ignore faxes from unknown senders. Fax a message without knowing the fax number.

Fax scheduling

You can set RelayFax to send faxes to certain locations at specific times in order to reduce long distance charges. RelayFax also can be scheduled to collect faxed email at times when more bandwidth is available.

Fax priority system

Users can assign a priority to each outgoing fax. If several faxes are waiting to be sent, higher priority documents will be faxed first.


Supports TWAIN devices such as scanners and digital cameras. This allows faxing of scanned images and digital photos.

Address book sharing

RelayFax provides a network-wide fax address book so users can share contacts and save time when faxing to commonly used numbers.

Log all faxing activities

RelayFax has extensive logging capabilities. Log files can be rotated daily or weekly, and each service can be logged into a separate file. A special debug log is also available.

Terminal Services Support

RelayFax now supports operation in a Terminal Services environment. The administration GUI, fax client, and printer drivers now all support operating under Terminal Services.

Fax Card Support

RelayFax now supports faxing via boards from the following companies: Brooktrout, Gammalink, Bicom, Dialogic, and Nms.


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